This Privacy Policy explains how Kreatorz.co ("Kreatorz", "we", "us") handles personal information when you visit kreatorz.co (the "Site") or get in touch with us. We have written it to be readable. If anything is unclear, email us at info@kreatorz.co.
Who we are
Kreatorz.co is a software design and engineering company with locations in:
- Sheridan, United States — 30 N Gould St Ste N, Sheridan, WY 82801, United States
- Brantford, Canada — 122-461 Blackburn Drive, Brantford, Ontario, Canada
- Lahore, Pakistan — 129-B NB Cantt, Lahore, Pakistan
For the purposes of data protection law, Kreatorz.co is the controller of the personal information described in this policy. You can contact us about privacy at info@kreatorz.co.
Information we collect
Information you give us
When you use our contact form, we collect:
- your name and work email address (required);
- your company name, the services you are interested in and your budget range (optional);
- your message and anything you choose to include in it.
If you email us directly or work with us, we also receive the information you send in that correspondence.
Please do not send sensitive personal information (such as health, financial or government ID details) through the contact form.
Information collected automatically
When you send an enquiry, we also record:
- the page you sent it from and the date and time;
- your browser's user-agent (browser and device type), which helps us spot spam and fix technical problems;
- how you found us — for example the search engine, website or campaign link that brought you to the Site and the page you first landed on (see "Visit source" below).
Our hosting provider also processes standard technical information, such as IP addresses, in its server logs to deliver the Site securely.
Analytics and advertising (only with your consent)
If we use analytics or advertising measurement tools, they only set cookies or collect identifiers after you click "Accept" on our cookie banner. Before that, Google tools may send limited, cookieless signals under Google Consent Mode, which do not identify you. See "Cookies and similar technologies" below.
How we use your information
We use personal information to:
- reply to your enquiry and discuss a potential project with you;
- manage our relationship with you if you become a client or partner;
- run, secure and improve the Site, including detecting spam and abuse;
- understand our marketing — which channels, campaigns and content lead to enquiries;
- comply with legal obligations and protect our rights.
We do not use your information for automated decision-making that has legal or similarly significant effects on you.
Our legal bases (where GDPR or UK GDPR applies)
- Taking steps at your request before entering into a contract — replying to your enquiry and preparing proposals.
- Legitimate interests — running and securing the Site, managing business relationships and understanding which of our marketing works, balanced against your rights.
- Consent — analytics and advertising cookies. You can withdraw consent at any time using "Cookie settings" in the Site footer.
- Legal obligation — where we must keep or disclose information by law.
Cookies and similar technologies
We keep cookies to a minimum. The Site itself uses your browser's storage for the following:
| Name | What it does | How long |
|---|---|---|
| kz-theme | Remembers if you chose light or dark mode | 24 hours |
| kz-consent | Remembers your cookie choice | 6 months |
| kz-content, kz-blog | Stores public site content so pages load faster | Until you clear your browser |
| kz-intro-seen, kz-announce-dismissed | Avoids replaying the intro or showing a dismissed announcement | Until you close the tab |
| kz-attr | Records how you found the Site (see below) | The browsing session, or 90 days if you accept cookies |
Visit source (kz-attr). To understand which marketing brings enquiries, we note how you arrived — for example "Google search", "LinkedIn" or a campaign name from the link you clicked — and the first page you visited. This stays in your own browser and is only sent to us if you submit an enquiry. Without your consent it is kept only for the current browsing session.
Third-party tools. Depending on our current marketing activity, we may use the following tools. They only load or set cookies after you accept cookies:
- Google Analytics, Google Tag Manager and Google Ads — website analytics, tag management and ad measurement (Google LLC);
- Meta Pixel — measurement and audiences for Facebook and Instagram ads (Meta Platforms);
- LinkedIn Insight Tag — measurement and audiences for LinkedIn ads (LinkedIn Corporation);
- TikTok Pixel and X (Twitter) Pixel — ad measurement on those platforms;
- Microsoft Clarity and Hotjar — anonymised heatmaps and session insights that help us improve page design.
These providers process data under their own privacy policies. You can change your choice at any time with Cookie settings in the footer, and you can also block or delete cookies in your browser settings.
Who we share information with
We share personal information only with service providers who help us run the Site and our business, under contracts that require them to protect it, including:
- Google Firebase / Google Cloud — website hosting and the database that stores enquiries;
- email and productivity providers we use to correspond with you;
- analytics and advertising providers listed above, only if you have consented.
We may also disclose information if required by law, to protect our rights or safety, or as part of a business transfer such as a merger or acquisition. We do not sell or rent your personal information, and we do not share it for cross-context behavioural advertising without your consent.
International transfers
Our team works across the United States, Canada and Pakistan, and our hosting and database providers may store data in the United States and other countries. Where personal information is transferred internationally, we rely on appropriate safeguards — such as the European Commission's Standard Contractual Clauses offered by our providers — and protect it as described in this policy.
How long we keep information
- Enquiries that do not lead to a project are kept for up to 24 months after our last contact, then deleted.
- Client and project records are kept for as long as our relationship lasts and afterwards for as long as needed for legal, accounting and contractual purposes.
- Browser storage expires as described in the cookies table above.
How we protect it
Enquiries are stored in a database that visitors can only write to — they cannot read, change or delete submissions. Access to our admin tools requires an authenticated account with an assigned role, and the Site is served only over HTTPS with modern security headers. No method of transmission or storage is completely secure, but we work to protect your information and limit who can access it.
Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you;
- correct inaccurate information;
- delete your information;
- object to or restrict certain processing, including marketing measurement;
- data portability — receive your information in a portable format;
- withdraw consent at any time, without affecting earlier processing;
- complain to a data protection authority.
Residents of the EU, EEA and UK have these rights under the GDPR and UK GDPR. Residents of Canada have rights of access and correction under PIPEDA and applicable provincial laws. Residents of California and other US states with privacy laws may have the right to know, delete and correct personal information and to opt out of its "sale" or "sharing" — we do not sell personal information, and you can opt out of advertising measurement at any time through Cookie settings. We will not discriminate against you for exercising your rights.
To exercise any of these rights, email info@kreatorz.co. We may need to verify your identity, and we will respond within the time required by applicable law.
Children
The Site is intended for businesses and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.
Links to other websites
The Site links to other websites, such as our social media profiles. We are not responsible for their privacy practices, and we encourage you to read their policies.
Changes to this policy
We may update this policy as our services, tools or legal requirements change. We will post the updated version on this page and change the "Last updated" date. If changes are significant, we will make them clear on the Site.
Contact us
Questions, requests or complaints about privacy: info@kreatorz.co. You can also write to us at any of the addresses listed above.